District of North Vancouver

If you are civic minded and interested in making an impact on people and businesses on the beautiful North Shore, consider working for the District of North Vancouver.

Home to vast parkland and attractions including Grouse Mountain, Lynn Canyon and Capilano Suspension Bridge, the District is inspired by nature, and enriched by people. As one of BC’s Top Employers, the District offers exciting professional development opportunities and a competitive total compensation package including a compressed day off schedule (nine-day fortnight). This is an exciting time to join the District, as we embark on a range of initiatives to transform digital service delivery, customer experience, and our approach to climate action.

The District of North Vancouver has an opportunity available for an auxiliary – North Shore Mobility Options Coordinator.  You will be part of the Transportation team and will provide operational oversight, evaluation of pilot projects, communications and community outreach work in support of a mobility options across the North Shore.

You will work with the North Shore e-bike share service provider to ensure high quality service and compliance, oversee the relationship between the e-bike share operator and the municipalities. You will liaise between and work closely with the District of North Vancouver, City of North Vancouver, and District of West Vancouver on projects of mutual interest, especially relating to micromobility and ride-hailing. You will work with internal and external stakeholders in these three municipalities to evaluate the performance of the multiple programs including e-bike share, e-scooters, and ride-haling. You will collect data and promote awareness of such activities and monitor and evaluate the effectiveness of promotional campaigns. This work involves research and the development and coordination of educational and promotional programs, projects and events. You will use data and findings to create content for public reports regarding the programs. In addition, you will be required to coordinate public consultation sessions and you will work with the communications department to develop communication and outreach materials.

The ideal candidate will have:

• Considerable independent judgement and action, self-starter
• Considerable knowledge of the policies, practices, procedures, rules and regulations governing the work
• Considerable knowledge of the principles of shared mobility system operations and maintenance best practices
• Sound knowledge of micromobility and ride-hailing
• Ability to deal effectively and authoritatively with a variety of internal and external contacts in processing inquiries and in providing a wide range of information
• Ability to initiate, develop, coordinate and evaluate the performance of the micromobility and ride-hailing programs and to work with communications staff to prepare a variety of promotional and informational material
• Ability to collect, research, interpret and analyze data and to provide recommendations on the basis of findings
• Ability to communicate effectively orally and in writing with a variety of contacts, including the community and the general public
• Ability to prepare and maintain reports and records related to the work

Applicants must possess a Diploma or Degree from a post-secondary institution in a discipline related to the work. A considerable amount of related experience or an equivalent combination of training and experience will also be considered.

The pay range for this unionized position is $33.56 to $39.50 per hour plus 12% in lieu of benefits. It is expected this position will work 25-35 hours per week. If you have what we’re looking for and have a passion to serve people and the community, and a demonstrated commitment to supporting a healthy and safe workplace, we would like to hear from you. Please apply on-line at https://careers.dnv.org by July 29, 2022, to be considered.

*As part of your application, either through your cover letter, or in a separate document please answer the following question: This position requires the ability to evaluate the performance of pilot programs and projects already underway. Please describe in detail a project or program that you personally evaluated.

We respectfully acknowledge the Coast Salish peoples, specifically the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh Úxwumixw (Squamish), and səlilwətaɬ (Tsleil-Waututh), on whose ancestral lands the District of North Vancouver is located.

We thank you for your interest in employment with the District of North Vancouver and advise that only those shortlisted for an interview will be contacted.